The following operations are supported. For a formal definition, please review the Service Description.

• CreateAccount
  This function creates a new Tigerpaw account.
• CreateContact
  This function creates a new Tigerpaw contact.
• CreateJournalEntry
  This function creates a new JournalEntry for an Account.
• CreateServiceOrderByTemplate
  This function creates a Tigerpaw service order using an Service Order Template
• DeleteAccount
  This function deletes a an active Tigerpaw account.
  This Function is not implemented as of now.
• DeleteAgreementAdditionalCharge
  This function deletes an additional charge for an agreement.
• DeleteAsset
  This function deletes an asset.
• DeleteContact
  This function deletes a an active Tigerpaw contact.
• GetAccount
  This function returns a specified Tigerpaw account.
• GetAccountAssets
  This function returns a list of assets on an account.
• GetActiveAccounts
  This function returns a list of active Tigerpaw accounts.
• GetActiveAgreementsForAccount
  This function returns a list of active Tigerpaw agreements for a specified account.
• GetActiveReps
  This function returns a list of active Tigerpaw reps.
     • IncludeRepNumber parameter: used to include the repnumber for the specified inactive rep.
     • IncludeCoManagedDirect parameter: set IncludeCoManagedDirect = 1 to include Co-Managed Direct techs in the returned list.
• GetAgreementAdditionalCharges
  This function returns a list of additional charge items for a specified Tigerpaw agreement.
• GetAssetByID
  This function returns an asset.
• GetAssetByProviderID
  This function returns an assets.
• GetAssetTypes
  This function returns a list of Tigerpaw asset types.
• GetContact
  This function returns a specified Tigerpaw contact.
• GetExternalProducts
  This function returns all the external products associated to the Tigerpaw account.
• GetInvoice
  This function returns a specified Tigerpaw Invoice.
• GetPricebookSpecialItems
  This function returns a list of Tigerpaw pricebook special items.
• GetServiceBoards
  This function returns a list of Tigerpaw service boards.
• GetServiceOrder
  This function returns the service order detail.
• GetServiceOrderPriorities
  This function returns a list of Tigerpaw service order priorities.
• GetServiceOrderSeverities
  This function returns a list of Tigerpaw service order severities.
• GetServiceOrderStatuses
  This function returns a list of Tigerpaw service order statuses.
• GetServiceOrderTemplates
  This function returns a list of Tigerpaw service order templates.
• GetServiceOrderTypes
  This function returns a list of Tigerpaw service order types.
• GetServiceOrderUpdates
  This function returns a list of service order updates that have occured in Tigerpaw.
• MarkInvoicePaid
  This function updates the specified Tigerpaw invoice as paid.
• MobileARGL
• MobileAccountContactList
• MobileAccountCreate
• MobileAccountDefaultsList
• MobileAccountDetails
• MobileAccountJournalCreate
• MobileAccountJournalList
• MobileAccountJournalListByDate
• MobileAccountJournalUpdate
• MobileAccountPhoneList
• MobileAccountSearch
• MobileAccountSummary
• MobileAccountSystemList
• MobileAccountUpdate
• MobileBackTrack
  Valid Types parameters are (Account, Contact, Service, Task, Opportunity.
• MobileComments
• MobileConnectionClose
• MobileContactCreate
• MobileContactDetails
• MobileContactEmailCreate
• MobileContactEmailDelete
• MobileContactEmailUpdate
• MobileContactJournalCreate
• MobileContactPhoneList
• MobileContactSearch
• MobileContactSummary
• MobileContactUpdate
• MobileContractItemsDropdown
• MobileCreditMemos
• MobileCustomFieldList
• MobileCustomerInventoryDropdown
• MobileDashboard
• MobileDefaultARAccount
• MobileDispatchUpdate
• MobileDocumentCheck
• MobileDocumentCreate
• MobileDocumentList
• MobileDocumentUpload
• MobileErrorReport
• MobileExpenseCreate
• MobileExpenseList
• MobileExpenseUpdate
• MobileFreightTerms
• MobileGetAgenda
• MobileGetCountry
• MobileGetInvoice
• MobileGetInvoiceDetails
• MobileGetRepConfigData
• MobileGetStates
• MobileGetSysConfigData
• MobileInvoiceBacktrack
• MobileInvoiceEmail
• MobileInvoiceList
• MobileInvoicePayment
• MobileInvoicePayments
• MobileItemsServicedCreate
• MobileItemsServicedList
• MobileItemsServicedUpdate
• MobileLogin
• MobileManagedAssetsDropDown
• MobileOpportunityCreate
• MobileOpportunityList
• MobileOpportunitySearch
• MobileOpportunitySummary
• MobileOpportunityUpdate
• MobilePartsUsedAssemblyList
• MobilePartsUsedAssemblyUpdate
• MobilePartsUsedCreate
• MobilePartsUsedList
• MobilePartsUsedPriceLevelSelect
• MobilePartsUsedUpdate
• MobilePasswordKeeperCreate
• MobilePasswordKeeperList
• MobilePasswordKeeperUpdate
• MobilePasswordKeeperView
• MobilePhoneNumberCreate
  Send 0 for contactnumber, if account phone only.
• MobilePhoneNumberDelete
  Send 0 for contactnumber, if account phone only.
• MobilePhoneNumberUpdate
  Send 0 for contactnumber, if account phone only.
• MobilePriceBookDropdown
• MobilePriceBookList
• MobilePriceBookQuantityEachLocation
• MobilePriceBookSearch
• MobileRelatedAccountCreate
• MobileRelatedAccountList
• MobileRepCanViewOtherTimeLog
• MobileRepServiceOrderRepDropdown
• MobileSaveInvoiceComments
• MobileServiceOrderCreate
• MobileServiceOrderList
• MobileServiceOrderLock
• MobileServiceOrderLockCheck
• MobileServiceOrderLockRelease
• MobileServiceOrderNotesCreate
• MobileServiceOrderNotesUpdate
• MobileServiceOrderRepAssignedCreate
• MobileServiceOrderRepAssignedDelete
• MobileServiceOrderRepAssignedList
• MobileServiceOrderRepAssignedUpdate
• MobileServiceOrderStatusUpdate
• MobileServiceOrderUpdate
• MobileServiceorderNotesList
• MobileShipTo
• MobileShipVia
• MobileShipper
• MobileShipping
• MobileSignatureUpdate
• MobileTaskConflictCheck
• MobileTaskCreate
• MobileTaskDelete
• MobileTaskOverdueCountByRep
• MobileTaskUpdate
• MobileTaskslist
• MobileTimeLogCreate
• MobileTimeLogDelete
• MobileTimeLogUpdate
• MobileTimeLoglist
• ProcessCallBacks
  This function is used by the Tigerpaw Timer Service.
• RefreshLicenseCount
• RegisterCallBackURL
  This function registers a callback url for service order update notifications.
  The url will be called with the following parameter ?SONumber=[999]&ExternalTicketID=[999]
  The element is expected in a response with a value of 'ok'.
• SubmitAgreementAdditionalCharges
  This function creates, updates or deletes additional charge line items for a Tigerpaw agreement with the provided data. No billing or credit card processing occurs.
• SubmitServiceOrder
  This function creates or updates a Tigerpaw service order with the provided data.
• Test
  This function tests the status of the Tigerpaw API web service, connectivity to the Tigerpaw database, and returns version of the Tigerpaw API web service.
• UnRegisterCallBackURL
  This function removed the registered callback url
• UpdateAccount
  This function updates the specified Tigerpaw account.
• UpdateAsset
  This updates or creates an asset.
• UpdateAssetBatch
  This method updates a batch of account assets.
• UpdateContact
  This function updates the specified Tigerpaw contact.
• VersionAPI
• VersionTigerpaw